Privacy Policy – Shubhsangam
Your privacy is important to us at Shubhsangam, and so is being transparent about how we collect, use, and share your information. This Privacy Policy is intended to help you understand:
ShubhSangam is a modern matrimonial platform rooted in traditional values. We are dedicated to helping individuals and families connect with like-minded people who share similar goals, values, and cultural backgrounds. Whether you're looking for a partner who understands your lifestyle, traditions, or aspirations, we provide a safe and genuine space to find your perfect match.
1. What Information Does Shubhsangam Collect from You?
Shubhsangam is a targeted matchmaking platform that connects Bengali brides and grooms in Gujarat and across India. In order to provide our services ("Service"), users ("Members") are required to submit personal information that may be displayed on the site or shared with other users for matchmaking purposes.
By using Shubhsangam, you consent to the collection, processing, and sharing of your personal data as outlined below.
We collect three types of information:
- i. Information you voluntarily submit
- ii. Information not directly submitted by you
- iii. Information we receive from others
i. Information You Voluntarily Submit
When you register on Shubhsangam or use our services, you may provide us with:
- Your name, gender, date of birth, marital status
- Contact details: phone number, email address
- Address/location (optional)
- Educational qualifications and employment details
- Photos and personal interests
- Sensitive personal data like identity proof (e.g., Aadhaar/PAN)
- Bank account or card information for paid memberships
- Success stories, testimonials, or photos (if submitted voluntarily)
- Feedback through surveys, contests, events, or direct communication
- Conversations with our customer care team (recorded for training or quality)
You may also choose to share profiles with friends/family through WhatsApp or other channels, which may involve sharing data via third-party services.
ii. Information Not Directly Submitted by You
User Activity
We automatically collect information related to how you use Shubhsangam:
- Dates and times of logins
- Pages visited, searches conducted, profiles viewed
- Interaction with other users (likes, interests, messages)
- Clicks and navigation patterns
Device Information
We also collect:
- IP address, device ID, and type
- Browser type and version
- Device specifications and OS
- App crash reports and diagnostics
- Identifiers via cookies or similar technologies
iii. Information We Receive from Others
We may receive information about you from third parties such as:
- Social Media Platforms: If you choose to register using Google, Facebook, or Apple ID, we may receive profile information like your name, email, and photo.
- Marketing or Advertising Partners: If you interact with Shubhsangam content elsewhere online, we may collect referral or campaign data.
2. How We Use Information We Collect
We use your information to:
- Provide and personalize matchmaking services
- Show compatible profiles and improve recommendations
- Communicate with you via SMS, email, or in-app notifications
- Send match alerts, promotional offers, and service-related updates
- Enable secure messaging and video calling features
- Conduct internal research, improve UX, and develop new features
- Prevent fraud, abuse, and enforce site policies
3. With Whom Do We Share Your Information?
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Other Shubhsangam members (only what you choose to display)
- Our trusted service providers (e.g., payment processors, SMS/email providers)
- Legal authorities, if required by law or to enforce legal rights
- Affiliates, in the event of merger, acquisition, or restructuring
4. How to Access and Control Your Information
You can control your data through your account settings:
- Edit or update profile information at any time
- Control who sees your photo or contact number
- Delete or deactivate your account permanently
- Request a copy of your personal data
To access or modify your data, email support@shubhsangam.com
5. How We Secure Your Information
We take security seriously and use
- SSL encryption for all data transfers
- Secure cloud servers with restricted access
- Two-factor authentication for staff and admin panels
- Regular audits and monitoring for suspicious activity
Despite our best efforts, no system is 100% secure. Users are advised to protect their passwords and report suspicious activity.
6. How Long We Keep Your Information
We retain your data as long as:
- You maintain an active account
- It is required to fulfill the purpose it was collected for
- It is required by law (e.g., tax or legal obligations)
You may request deletion of your profile, and we will process the request as per applicable laws.
7. Cookies and Tracking Tools
We use cookies and similar tracking technologies to:
- Keep you logged in
- Store your preferences
- Understand site usage for analytics
- Serve relevant ads or promotional messages
You can control cookie settings via your browser.
8. International Data Transfers
While Shubhsangam is based in India, your data may be processed or stored in other jurisdictions depending on third-party tools (e.g., cloud storage, analytics).
We ensure all such vendors adhere to data protection standards and contracts.
9. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Updates will be posted here with a new Effective Date. If there are major changes, we will notify you via email or in-app notice.
We recommend reviewing this policy periodically.
By using Shubhsangam, you confirm that you have read, understood, and agree to the terms of this Privacy Policy.
