Terms and Conditions – Shubhsangam

Welcome to SHUBHSANGAM, a matrimonial website designed exclusively for Bengali brides and grooms across Gujarat and India. These Terms and Conditions ("Agreement") govern your use of the SHUBHSANGAM platform, including the website, mobile site, and any associated services or products (collectively, the "Service"). By using SHUBHSANGAM, you agree to the terms outlined below.

Use of Photographs

By submitting photographs to ShubhSangam, users (including the bride, groom, or their representatives) grant us the right to display, publish, or use the images provided for profile visibility, promotional purposes, or success stories—both on our website and associated platforms, including social media or marketing materials.

We respect your privacy, and any such use will always be done with sensitivity and discretion. If you wish to opt out of promotional use, please contact our support team at any time, and we will take the necessary action promptly.

By using our services, you acknowledge and agree to this use unless explicitly stated otherwise.

1. Acceptance of Terms

By accessing or using SHUBHSANGAM, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy. If you do not agree, please refrain from using the platform.

2. Description of Services

SHUBHSANGAM is an online matrimonial platform, not a dating site. We provide targeted matchmaking services designed to help Bengali individuals based in Gujarat connect for the purpose of marriage.

Access to SHUBHSANGAM is free, with premium memberships available for users who wish to promote their profiles through features such as:

Featured Profile Listings
Premium Interest Wall
Direct Messaging
Advanced Search Filters
SMS and Email Alerts
Private Chat & Video Calling

SHUBHSANGAM serves as a digital alternative to newspaper classifieds and facilitates interactions between members for personal, non-commercial use only.

3. Eligibility

To register and use this platform, you must:

Be at least 21 years old (male) or 18 years old (female)
Be legally capable of entering into marriage under Indian law
Not be prohibited from using the internet under any local or national law
Be seeking a marital alliance and not casual or illicit relationships

4. Member Conduct & Responsibilities

You agree:

To use the platform only for the purpose of lawful matrimonial alliances
To maintain decorum and mutual respect in all interactions
Not to use SHUBHSANGAM for fraudulent or commercial activities
Not to harass, abuse, or harm other members
Not to use automated tools (bots, crawlers) to extract user information

We reserve the right to suspend or terminate your profile for violations, with or without notice.

5. Content Submitted by Members

You are solely responsible for:

The content you upload or post (e.g., photos, personal details)
Ensuring all content is accurate, honest, and not misleading
Avoiding any offensive, vulgar, or copyrighted material

By submitting content, you grant SHUBHSANGAM a non-exclusive, royalty-free license to use, display, and distribute your content for platform-related purposes.

6. Privacy Policy

We are committed to protecting your privacy. Please read our Privacy Policy for full details.

You control who can see your photos and contact information.
We do not sell or rent your personal data to third parties.
We use encrypted communication and secure databases to protect user information.

7. Paid Memberships and Refund Policy

SHUBHSANGAM offers various premium plans that enhance your visibility and matchmaking experience.

All payments are non-refundable, except in the case of duplicate transactions or technical errors.
We do not guarantee matches or responses as part of any premium plan.
Subscription plans are clearly mentioned and must be read before making a payment.

For refund queries, please contact us at support@shubhsangam.com within 7 working days of the transaction.

8. Term and Termination

This agreement is effective upon your registration. It continues until terminated.

By you deleting your account or requesting removal
By us, in case of violations, suspicious activity, or legal issues

All profile data may be retained for legal or service quality purposes after termination, as per applicable laws.

9. Account Security

You are responsible for all activities under your account.

Choose a strong password and keep it confidential
Log out after using public/shared devices
Report any unauthorized access to us

10. Intellectual Property Rights

All platform content, including text, graphics, logos, icons, and software, is the property of SHUBHSANGAM.
You may not use or reproduce any content without express permission.

Any infringement may result in legal action.

11. Disclaimers

SHUBHSANGAM does not verify all profile information and is not liable for inaccurate or false information.
The platform does not guarantee marriage success, responses, or behavior of any member.
Users are encouraged to perform background checks before proceeding.

Any infringement may result in legal action.

12. Limitation of Liability

We are not liable for:

Any damages resulting from user interactions
Loss of data or unauthorized account access
Any offline meetings or financial dealings between users

Your use of the platform is at your own discretion and risk.

13. Modifications to the Terms

We may update these Terms periodically. When we do, we will revise the "Last Updated" date.

Your continued use of SHUBHSANGAM after changes signifies acceptance of the updated terms.

14. Service Availability

We strive to maintain an uninterrupted and secure platform but do not guarantee continuous availability. Maintenance, server issues, or third-party service disruptions may cause downtime.